Ethics & Compliance
At Lilly, we are committed to upholding the highest standards of corporate conduct in all business dealings around the world. Our global ethics and compliance programme supports this commitment and is designed to meet all external requirements, including codes issued by the International Federation of Pharmaceutical Manufacturers.
The Lilly family’s core values of integrity, excellence and respect for people provide the foundation for this programme and continue to guide all that we do today.
The fundamental elements of our ethics and compliance program include the following:
Chief Ethics and Compliance Officer: The Chief Ethics and Compliance Officer has the ability to lead change within the organization and is responsible for developing, operating, and monitoring the compliance program. The Chief Ethics and Compliance Officer reports directly to the Lilly Chief Executive Officer and to the Public Policy and Compliance Committee of the Board of Directors.
Compliance and Enterprise Risk Management Committee: Lilly has established a Compliance and Enterprise Risk Management Committee to advise the Chief Ethics and Compliance Officer and to assist in the implementation of the ethics and compliance program. The committee is chaired by the Chief Ethics and Compliance Officer and submits reports on the state of Lilly’s ethics and compliance program to the Public Policy and Compliance Committee of the company Board of Directors multiple times per year.
The Red Book, our code of business conduct, is a statement of principles that guides our operations. These principles are based on 11 corporate policies and are consistent with our company values of integrity, excellence and respect for people. Our global procedures, standards and training align with the code of business conduct, and we hold every employee accountable for making decisions with integrity so we can earn and maintain the trust of the people we serve.
Education and Training
We require ongoing training and education of all employees on The Red Book, associated policies and procedures, and applicable legal requirements for specific roles. Employees in some functions and key risk areas may receive targeted training and education.
We actively promote open communication at all levels of the organisation. Our employees understand they have an obligation to speak up when they have questions or concerns about potential violations or unethical behaviour that could harm Lilly or the people we serve. Our leaders are expected to support and promote this open communication. Employees can report concerns to company leaders, as well as human resources, ethics and compliance, or legal. We maintain a hotline available 24 hours a day to employees and the public globally, subject to local law, via phone at 1-800-815-248 or online at Lilly EthicsPoint. Translation services are available, and reports may be made anonymously.
Auditing and Monitoring
On an ongoing basis, we assess, evaluate, monitor and audit compliance with our ethics and compliance programme and associated policies and procedures. We report findings to top leaders, local management and corporate governance committees.
Response to Potential Violations
We investigate all reports of potential violations using a standard process. If a violation has occurred, we determine appropriate disciplinary consequences by evaluating each case individually. We also review our procedures, processes and business practices to establish whether changes are needed to prevent further violations.
In addition to the ethics and compliance programme, we maintain separate global privacy and bioethics programs. Our global privacy programme is designed to protect and respect the personal information of people who interact with our company, products, mobile applications and digital services and websites. Our bioethics programme is designed to protect the rights and well-being of patients and clinical trial participants, as well as the integrity of the science behind our products.
Ethics & Compliance Vision
We create trust with customers, stakeholders, and fellow employees when business decisions are made with high integrity. Doing this protects the patients we serve, the company, and our brand and reputation.
Ethics & Compliance Mission
In Ethics and Compliance we drive the integration of high performance with high integrity.
Lilly Ethics and Compliance
REPORT AN ETHICS VIOLATION / CONCERN: If you believe that in the course of doing business we have not met regulations, or even fallen short of our own values, please tell us by calling the Lilly Ethics and Compliance Global Hotline at 1-800-815-2481 or via www.lillyethics.ethicspoint.com. Please note, if you are reporting from outside of the United States, you will be prompted with instructions for submitting a report consistent with local process. For Reporting from Countries with Hotline Reporting Restrictions, please click here. For direct dialing instructions, please click here.